Client Management

Your Clients, Leads & Applications—All in One Place

A complete CRM built specifically for migration agencies. Track leads, manage client relationships, and collaborate with your team effortlessly.

Client Dashboard
JC

James Chen

Skilled Worker (Subclass 189)

Active

3

Applications

12

Documents

2

Upcoming

Skills AssessmentComplete
EOI SubmissionIn Progress

Everything You Need to Manage Clients

From first inquiry to visa grant, keep every client interaction organized and accessible.

Lead Management

Capture and convert leads efficiently

Track leads from initial inquiry, score them based on visa eligibility, and nurture them through to conversion with automated follow-ups.

Multi-Portal System

Separate views for agents and clients

Agents get a powerful management dashboard while clients access their own portal to upload documents, track progress, and book appointments.

Complete Client Profiles

360° view of every client

Store personal details, employment history, education, family members, travel history, and all documents in comprehensive client profiles.

Communication History

Every interaction in one timeline

Email, notes, calls, and meetings all logged automatically. Never lose context on a client conversation again.

Team Collaboration

Assign and share client workload

Assign clients to team members, share notes, and collaborate on complex cases with role-based permissions.

Client Analytics

Insights into your client base

Track client acquisition, visa type distribution, success rates, and revenue per client with detailed analytics.

Two Portals, One Seamless Experience

Give your clients their own dedicated portal while you manage everything from your agent dashboard.

Agent Portal

  • Full client management dashboard
  • Application processing tools
  • Document verification & storage
  • Team management & assignments
  • Reporting & analytics

Client Portal

  • Self-service document uploads
  • Real-time application tracking
  • Appointment booking
  • Secure messaging with agent
  • Mobile-friendly interface

Ready to streamline client management?

See how Migration Desks can help you manage more clients with less effort.